TURNAROUND TIME: Please allow up to 7 business days for a proof of the designs.
We nuh' havff dat! lol jk (: But really, we don't offer those.
Any client who books a service and disappears completely and does not respond to any communications for 60 days. You will receive 2 follow up emails:
1. 2.5 weeks after order submission
2. 4.5 weeks after order submission
If there is still no response, your project will be marked as fulfilled and no refund will be provided.
If a client would like to continue after 2 months a restart fee of $100 will be charged before project resumes.
You will not receive your printed material if your payment is not paid in full. Neither will you receive your final designs, unless it is paid via Sezzle or Klarna.
If you would like the SVG, AI, or PSD file, you will have to pay for that when purchasing. If you decide that you would like it after the order is completed, please email us within 60 days. We erase all files and editable files after 30 days.